For Windows 7 and Windows Vista users
- Click Start, and then in the Start Search box, type regedit.
- In the Programs list, right-click Regedit.exe, and then click Run as administrator. If you are prompted for an administrator password or for confirmation, type the password, or click Continue.
- Locate and then click the following registry subkey:HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
- In the details pane of Registry Editor, locate AppData. The value of this key should be %USERPROFILE%\AppData\Roaming.
- If the value is not set to %USERPROFILE%\AppData\Roaming, right-click AppData in the details pane, and then click Modify.
- Enter %USERPROFILE%\AppData\Roaming into the Value data box, and then click OK.
- Close Registry Editor.
- Try to install the update again. If the problem persists, repeat these steps but use the following registry subkeys instead of the subkey that is specified in step 3:HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders