Monday, September 10, 2012

Outlook Error when deleting emails: "the messaging interface has returned an unkown error. if the problem persists, restart outlook"


After each step see if the problem has been fixed, if not go to second step.

1. Empty the Deleted Items Folder

If you have a large number of messages in a Microsoft Exchange Server mailbox and you cannot delete them, empty your deleted items folder to resolve this problem. To do this:
  1. On the View menu, click Folder List.
  2. Right-click Deleted Items, and then click Empty Deleted Items Folder.

2. Use the Inbox Repair Tool

  1. Close Outlook.
  2. Click Start, point to Settings, and then click Control Panel.
  3. Double-click Mail and Fax. (If you do not have the fax service installed, double-click Mail.)
  4. On the Services tab, click Personal Folders, click Properties (make note of the information that is in the Path box), and then click OK.
  5. Click Start, point to Programs, point to Accessories, point to System Tools, and then click Inbox Repair Tool.
  6. In the Drives box, type the path of your Personal Folders file that you noted in step 4, click Start, and then clickOK after the scan is complete.
  7. Start Outlook and check for new message, send a fax, or create a new Calendar item.
If this does not resolve the problem, continue with the following steps.

3. Create a New Personal Folders (.pst) File

  1. Close Outlook.
  2. Click Start, point to Settings, and then click Control Panel.
  3. Double-click Mail and Fax. (If you do not have the fax service installed, double-click Mail.)
  4. On the Services tab, click Personal Folders, click Properties (make note of the information that is in the Path box), and then click OK.
  5. On the Services tab, click Personal Folders, and then click Remove.
  6. Click Add, click Personal Folders in the Available information services box, and then click OK.
  7. In File name box, type your first name. For example, if your name is Bob, type Bob, click Open, click OK twice, and then exit Control Panel.
  8. Start Outlook and check for new messages, send a fax, or create a new Calendar item.
If this resolves the problem, you can import your information that is stored in your original Personal Folders (.pst) file. 

Use the following steps to import your information:
  1. On the File menu, click Import and Export.
  2. In the Choose an action to perform box, click Import from a personal folder file (.pst), and then click Next.
  3. In the File to import box, type the path of your Personal Folders (.pst) file, and then click Next.
  4. Verify that Personal Folders is selected as the folder to import from and the folder to import into, and then clickFinish.
If this does not resolve the problem, continue with the following steps.

4. Create a New Profile

  1. On the File menu, click Exit and Log Off.
  2. Click Start, point to Settings, and then click Control Panel.
  3. Double-click Mail and Fax. (If you do not have the fax service installed, double-click Mail.)
  4. Click Show Profiles, and then click Add.
  5. Click to select the services you use, click Next, and then complete the information for each of the services when you receive the prompt from the Inbox Setup Wizard.
  6. When you receive the prompt for the path to your Personal Folder (.pst) file, click before the "M" (without quotation marks) of the Mailbox.pst file, type new, and then click Next.

    NOTE: Verify that the path information is not selected before you type new.
  7. Complete the steps in the Inbox Setup Wizard.
  8. On the General tab, click the name of the profile that you created in the When starting Microsoft Windows Messaging, use this profile box, and then click Close.
  9. Start Outlook and check for new messages, send a fax, or create a new Calendar item.



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