Wednesday, July 11, 2012

Trend Micro Office Scan Client asking password to uninstall

Trend Micro Office Scan Client will ask for a password to allow the uninstall to continue.

Most likely you will not know what the password is, so here are two methods:

Method 1: Change registry at Regedit.exe

HKLM\Software\Trendmicro\PC-Cillinntcorp\CurrentVersion\Misc.\Allow Uninstall

Change from 0 to 1

* If you are not being allowed to change the registry due to self protection do method 2


Method 2: Go to folder:

C:\Program files\Trend Micro\"Office Scan Client"\OFCSCAN.ini

     a. Open the file OFCSCAN.ini with notepad
     b. Search (press Ctrl+F) for "Uninstall_Pwd" or "UninstallPwd" (depends on your version)
     c. Change password to:

!CRYPT!523D617DF57CBF0E9ACD37611537EBB612F9B6F1C471EB529B89772E71AD9D2431BC212ACF23B7767831E317364

     d. Save file and close file and folder
     e. The new password for the uninstall will be "test"